Terms of Service

Last updated: March 21, 2026

OVERVIEW

Welcome to ZenErgo. The terms “we”, “us”, and “our” refer to ZenErgo. ZenErgo operates this online store and website, including all information, content, features, tools, products, and related services made available to you as a customer (collectively, the “Services”). ZenErgo is a store powered by Shopify, which allows us to provide you with these Services.

These Terms of Service (the “Terms”) describe your rights and obligations when you access or use our Services. Please read them carefully, as they contain important information about your legal rights and include disclaimers and limitations of liability.

By visiting or using our Services, you agree to be bound by these Terms and by our [Privacy Policy]([insert link]). If you do not agree, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms, you confirm that you are at least the age of majority in your state or province of residence and that you have given us permission to allow any minor dependents to use the Services under your supervision.

To use the Services, including browsing our online store or purchasing products, you may be required to provide information such as your email address, billing and shipping details, and payment information. You agree that all information provided is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer or assign your account to another individual.

SECTION 2 – OUR PRODUCTS

We strive to present our products and services as accurately as possible. However, the colors and appearance of products may differ from what you see on your screen due to variations in device display or settings. We do not guarantee that product descriptions, quality, or appearance will meet your expectations. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities sold per person, per region, or per jurisdiction.

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase the product(s). ZenErgo reserves the right to accept or decline any order at its discretion. Your order is accepted only once payment is processed and confirmed. Please review your order carefully before submission, as modifications or cancellations may not be possible after confirmation. If we reject, modify, or cancel your order, we will attempt to contact you using the information provided at checkout.

Returns or exchanges are handled according to our [Refund Policy]([insert link]). You represent that your purchases are for personal use only and not for resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The applicable price is the one displayed at checkout at the time of purchase. Unless otherwise stated, prices exclude taxes, shipping fees, and import duties. Prices listed online may differ from those offered elsewhere. Promotions may have separate terms, which take precedence in the event of a conflict with these Terms.

You agree to provide accurate and current payment information and authorize us to charge your payment method for all purchases, including taxes and fees. You represent that you are authorized to use the payment method and that you will pay all charges incurred under your account.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All estimated delivery times are for reference only. Once your order has been handed to the carrier, the risk of loss or damage transfers to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in our Services—such as trademarks, text, images, graphics, videos, audio, and design elements—is the property of ZenErgo or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, and non-transferable license to use the Services for personal, non-commercial purposes only. Unauthorized use of any content may violate applicable laws. All rights not expressly granted are reserved.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

The Services may provide access to tools, resources, or links operated by third parties. We have no control over these third-party services and provide them “as is” without any warranties or endorsements. Your use of such tools or links is entirely at your own risk. We encourage you to review third-party terms and privacy policies before engaging in any transaction.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

ZenErgo is powered by Shopify. While Shopify enables us to provide our Services, all sales are made directly between you and ZenErgo. Shopify is not responsible for any product, service, or transaction between you and ZenErgo. You expressly release Shopify from any claims or liabilities related to your purchases and use of our Services.

SECTION 9 – FEEDBACK

If you submit feedback, suggestions, or other materials to us, you grant ZenErgo a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute that feedback for any purpose, including improving the Services. You represent that you own or have the rights to submit such feedback and that it does not violate any third-party rights.

SECTION 10 – ERRORS AND OMISSIONS

From time to time, information on our website or Services may contain typographical errors or inaccuracies, including in product descriptions, pricing, or availability. We reserve the right to correct these errors, update information, or cancel orders if necessary, without prior notice.

SECTION 11 – PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to use them in violation of any laws, to infringe intellectual property rights, to harass or harm others, to distribute malware or spam, or to attempt unauthorized access to any systems or data. We reserve the right to suspend or terminate your access if you violate these Terms.

SECTION 12 – TERMINATION

We may terminate your access to the Services at any time, without notice, if we believe you have violated these Terms. Provisions that by nature should survive termination—including Intellectual Property, Limitation of Liability, and Indemnification—will remain in effect.

SECTION 13 – DISCLAIMER OF WARRANTIES

Except as expressly stated by ZenErgo, the Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that your use of the Services will be uninterrupted, secure, or error-free.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, ZenErgo, its affiliates, and Shopify shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services or products, including but not limited to loss of profits, data, or business opportunities.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold ZenErgo, Shopify, and their affiliates harmless from any claims, damages, or losses arising out of your violation of these Terms, your misuse of the Services, or your infringement of any third-party rights.

SECTION 16 – SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and other posted policies, constitute the entire agreement between you and ZenErgo and supersede any prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which ZenErgo is headquartered. You agree to the exclusive jurisdiction of the applicable courts.

SECTION 19 – CHANGES TO TERMS

You may review the latest version of these Terms at any time on this page. We reserve the right to modify or replace these Terms at our discretion. Your continued use of the Services following any changes constitutes acceptance of the revised Terms.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at zenergos22@gmail.com.

ZenErgo

Email: zenergos22@gmail.com
4548 Chemin de la Côte-Saint-Catherine